The Community management is about ensuring digital communication on social
networks in a company. With the rise of digital technology as a business tool
of visibility in Cameroon, about 09 out of 10 companies look for a community
manager every 03 months!
1. The Community
management, a profession that recruits every day
Cameroonian companies (start-ups, councils,
public services, religious institutions, NGOs, organizations and even
individuals) need community managers to sell their company's
image to Internet users all over the world. For example, within these days, a
digital company, Y-note, posted a job advertisement on job offers
websites as www.emploi.cm, www.jobincameroon.com. The link of the job offer
is https://www.emploi.cm/offre-emploi-cameroun/redacteur-copywriter-505830
Moreover,
Start-ups generally need for community management to show
their products or sell their goods all over the world. This can be easily done
by a community manager who master social media environment.
For example, if you follow these links, you may notice that most of start’ups
needs community manager, either to manage their social media or to
write for their websites content http://www.jobincameroun.com/job/2665/community-manager-douala-goss3.htmlhttp://www.jobincameroun.com/job/2665/community-manager-douala-goss3.html or http://www.akwajobs.com/job/offre-demploi-community-manager-chez-fronttieres-cameroun#.XUfzI44zYdU
The truth is that every day in Cameroon, new
companies or start-ups are created. Or, old companies have new goods that they
may want to show on internet, or even to digitalize its services.
2. The Community Management, the assurance of digital career in Cameroon
In an enterprise, the community manager (also
known as CM) mission is to create, lead and manage different
social media of the enterprise. There exist many social media in the world. The
most commonly used are LinkedIn, Facebook, Twitter, Whatsapp and YouTube.
· LinkedIn is a professional
job offer platform for managers, young graduates, students and
even jobless. On LinkedIn, you two types of
profile: personal profile and company profile. Personal
profile is for those looking for jobs or managers looking for
employees. Company profile is for enterprise, but to create a
company profile, the company should first of all have a personal profile. For
example: https://www.linkedin.com/company/fao/ is a company profile
but https://www.linkedin.com/in/scribo-cameroon-667922173/ is a personal profile.
· Facebook page: on Facebook,
just as LinkedIn, you have personal profile for
individuals and the company account (facebook page).
On Facebook page, companies sell their goods, present their
services and communicate with customers. E.g: the following Facebook page link
is for The U.S Embassy https://www.facebook.com/yaounde.usembassy/
· Website: the website is one of the
best enterprise presentations. Through websites, enterprises present their
companies: activities, job offer, new goods, staff, differnet representations.
As a community manager, you should have good skills on web development (HTML
language, JavaScipt, CSS) in order to frequently update the websites. Each
enterprise, according to its activities may change information on its website
per month, after three months or twice a week. As websites, you have the FAO
and WHO websites: http://www.fao.org/home/en/, https://www.who.int/fr.
· Twitter: Twitter is an institutional
social media. It is specialized for public figures, institutions where a short
message called tweet accompanies an image. You take a look at this Twitter
link: https://twitter.com/PR_Paul_BIYA
· Telegram: as Whatsapp, Telegram is a
social network used for instant communication. It allows you to share your
services in groups and easily exchange with customers... Corporate
communication on telegram is done via discussion groups. Themis
Technologie, for example, and enterprise specialized in digital
communication, webmarketing and web development communicates
through telegram.
Furthermore, there are many other social
media such as Whatsapp, Instagram, Viadéo, YouTube…
used by Cameroonian companies to approach its customer. Each social media has
its target audience and its objectives. That is the reason why a community
manager should master social network environment.
3. The Community
management, a flexible job in Cameroon
Given that community management job is
a digital job, you can easily work in freelance or at full-time in
an enterprise. The work of community management is not so much
time consuming as traditional services. For example, most digital communication
agencies look for freelancer in community manager recruitment.
For the simple reason that whether you are in or out of the enterprise, you can
follow your subscriber everywhere as long as you have your android or computer and
an internet connection. For instance the digital communication agency Tech
Insights posted a job offer for freelance Community manager on https://www.jobinfocamer.com/job/21060/redacteurs-de-tutoriels-travail-a-distance--a-tech-insights-ltd
Do you need a community manager in
your institution? Contact Scribo-Cameroon.
Scribo-Cameroon is an enterprise specialized in E-learning
modules technologies, Translation and interpretation, digital
communication and websites development. At scribo-Cameroon,
we digitized your content and process your requests online and in our offices
in Yaoundé, Cameroon and if necessary in other countries in Africa, Europe,
America, Asia and Oceanie. To know more about at Scribo-Cameroon,
visit our website www.scribo-cameroon.com we are also specialized
in professional translation and interpretation…
one click: www.lingua-express.cm
Question of the week: What is your opinion on the
use of social media in Cameroon? Answer in our comments
Were you interested by this article? Feel free to share it in your social
networks, someone could be in need!
Laurine Azebaze
Master Art-Tourism-Heritage Management Specialist
E-Tourism-Editor Web-Technician E-Learning at #CECOSDAFormation






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